JVC HA FW1000T In Ear Headphones User Manual

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JVC HA FW1000T In Ear Headphones User Manual

JVC HA FW1000T In Ear Headphones User Manual
JVC HA FW1000T In Ear Headphones User Manual

Specifications

BLUETOOTH

StandardBLUETOOTH v5.2
Frequency range2.402 GHz – 2.480 GHz
Output powerPower Class 1
Max. communication distanceApprox. 10 m (33 ft) *
ProfilesA2DP/AVRCP/HFP
CodecsSBC, AAC, Qualcomm® aptX™ audio, Qualcomm® aptX™ Adaptive audio
Supported content protectionSCMS-T
  • * The communication distance is just an estimate. The sound may be choppy and the communication distance may be shorten depending on the surrounding environment.

Note: This system can register the pairing information of up to 7 BLUETOOTH devices. When the 8th device is paired, the pairing information of the new device will overwrite the information of the oldest registered device.

Power supply/General

Power supplyBuilt-in lithium-ion rechargeable battery
Battery lifeNoise canceling function Off / “K2” function Off / AAC:
Approx. 9 hours (earphone) / Approx. 27 hours (earphone + charging case)
Noise canceling function On / “K2” function Off / AAC:
Approx. 5.5 hours (earphone) / Approx. 16.5 hours (earphone + charging case)
(Depends on usage conditions.)
Charging timeApprox. 2.5 hours (earphones)
Approx. 2.5 hours (charging case)
Operating temperature range5 °C (41 °F) to 40 °C (104 °F)
Charging temperature range5 °C (41 °F) to 35 °C (95 °F)
Drip-proof performanceIPX4 (earphones)
MassApprox. 7.8 g (one earphone) / approx. 45 g (charging case) (including built-in lithium-ion rechargeable battery)
AccessoriesCharging case, Charging cable, Spiral Dot Pro ear piece S/MS/M/ML/L 2 pieces each

Earphone battery hours in different conditions

CodecNoise canceling function OffNoise canceling function On
“K2” functionOff“K2” functionOn“K2” functionOff“K2” functionOn
SBCMax. 8.5 hoursMax. 6 hoursMax. 5 hoursMax. 4 hours
AACMax. 9 hoursMax. 6 hoursMax. 5.5 hoursMax. 4 hours
aptXMax. 7.5 hoursMax. 5.5 hoursMax. 5 hoursMax. 4 hours
aptX AdaptiveMax. 7 hoursMax. 4.5 hours

Note: Designs and specifications are subject to change without notice.

In The Box

  • Charging case
  • Spiral Dot Pro Earpieces (5 sizes)
  • USB Charging Cable (Type C-Type A)

Charging

Before using, charge the charging case and earphones.

Charging the charging case

  • When using a commercially available USB conversion AC adapter, make sure to choose one with an output voltage of DC 5 V and output current of 1 A and above. Otherwise, it may result in malfunction or abnormal heating.
  • Use only the supplied charging cable to charge the System.
  • Using the supplied charging cable, connect the System and a commercially available USB conversion adapter.

1. Connect the charging cable provided to start charging.

  • Insert the USB AC adapter into the AC outlet to start charging.
  • The indicators flash and light up, indicating that charging has started.
  • The charging time for the charging case is approx. 2.5 hours.

Indicators on the charging case

During charging, the indicators light up and flash. When charging is complete, all indicators will light up.

Note

  • After charging is complete, unplug the USB charging cable.
  • The charging case may stop charging if the temperature exceeds the charging temperature range (5 °C (41 °F) to 35 °C (95 °F)). (All the indicators on the charging case will turn off.) Charging will resume automatically in an environment where the temperature is back within the charging temperature range.
  • To prevent deterioration of the battery, charge the charging case once every 6 months when it has not been used for a long period of time.
  • When charging the charging case that has not been used for a long period of time, it might take some time for the indicators to light up or flash. Wait for the indicators to light up or flash.

Charging the earphones

  1. Open the charging case.
  2. Before charging, peel off the insulation film.
  3. Insert the L and R earphones correctly and firmly into the charging case.
  • Check that the indicators light up.
  • During charging, the indicators on the earphones will light up. When charging is complete, all indicators will turn off. When the earphones are inserted in the charging case, the indicators on the charging case will light up for a few seconds to indicate the remaining power of the charging case. When the indicators on the charging case do not light up, it shows that the charging case is not fully charged. Charge the charging case. Charging the charging case
  • The charging time for the earphones is approx. 2.5 hours.

Note

  • After the earphones are inserted into the charging case, the power of the earphones will automatically turn off.
  • When the charging case runs out of battery while the earphones are charging, the earphones are turned on. In this case, turn the earphones off manually. Powering off using the earphones
  • When the charging case is fully charged, it can be used to recharge the earphones fully up to 2 times.
  • When the battery of the charging case runs low while the earphones are charging, the leftmost indicator on the charging case will light up for about 8 seconds before it turns off.
  • The earphones may stop charging if the temperature exceeds the charging temperature range (5 °C (41 °F) to 35 °C (95 °F)). (All the indicators will flash.) In such a case, remove the earphones and then re-insert to resume charging in an environment within the charging temperature range.
  • Depending on the BLUETOOTH device connected, the remaining battery power of the earphones will be displayed but this may not be accurate. Use it as a guide.
  • To prevent deterioration of the battery, charge the earphones once every 6 months when the earphones have not been used for a long period of time.
  • When charging the earphones that have not been used for a long period of time, it might take some time for the indicators to light up. Wait for the indicators to light up.

Maintaining the charging terminals

When the charging terminals are dirty or dusty, it may affect the charging performance. Gently wipe the charging terminals regularly with cotton swab.

Connecting (Power On)

It is necessary to pair (device registration) the System with your BLUETOOTH device before using the System to listen to music and make a call.

Pairing (Registering a device)

The method of operation varies depending on the connection.

Pairing for the First Time

Pairing with the earphones taken out from the charging case.

1. Take out both the L (left) and R (right) earphones.

  • Be careful not to touch the touch sensor area when taking them out.
  1. After the earphones are taken out, the L and R indicators will flash, and the power turns on automatically.
  2. When the L and R earphones are connected, the R indicator will flash slowly and repeatedly twice.
  3. After a short while, the L indicator starts to flash quickly and repeatedly, and a voice message saying “Pairing” can be heard.

Note

  • When there is an interval between the timing when the L and R earphones are taken out from the charging case, connection between them may fail. In this case, put the earphones back into the charging case, wait till their power goes off and repeat the steps again.
  • Either the L or R earphone will be the base unit connecting to the BLUETOOTH device and the other earphone.

2. Turn on the Bluetooth function of the BLUETOOTH device.

3. Select “JVC HA-FW1000T” from the device list.

  • After connection is established, both the L and R indicators will flash every 5 seconds, and the earphones can now be used for listening to music.

Note: If connection (pairing) is not completed within 5 minutes after the indicator starts flashing, the earphone automatically turns itself off.

Pairing earphones when they are not inside the charging case.

  1. Wear the earphones while the power is turned off. Touch and hold the L (left) and R (right) touch sensor areas for about 3 seconds.
  2. The power of the L and R earphones turns on. When the L indicator starts to flash quickly and repeatedly (or when a voice message saying “Pairing” is heard), release your fingers from the buttons.
  3. Turn on the Bluetooth function of the BLUETOOTH device.
  4. Select “JVC HA-FW1000T” from the device list.
  • After connection is established, both the L and R indicators will flash every 5 seconds, and the earphones can now be used for listening to music.

Pairing the Second and Subsequent Devices

Pairing with the earphones taken out the charging case.

  1. Turn off the Bluetooth function of the device that was last paired.
  2. Take out both the L (left) and R (right) earphones.
  • Be careful not to touch the touch sensor area when taking them out.
  1. After the earphones are taken out, the L and R indicators will flash, and the power turns on automatically.
  2. The L and R indicators flashes slowly and repeatedly twice.
  3. After a while, either the L or R indicator will flash quickly and repeatedly and an audio message saying “Pairing” can be heard.

3. Turn on the Bluetooth function of the BLUETOOTH device.

4.Select “JVC HA-FW1000T” from the device list.

  • After connection is established, both the L and R indicators will flash every 5 seconds, and the earphones can now be used for listening to music.

Note: If connection (pairing) is not completed within 5 minutes after the indicator starts flashing, the earphone automatically turns itself off.

Pairing earphones when they are not inside the charging case.

  1. Turn off the Bluetooth function of the device that was last paired.
  2. Wear the earphones while the power is turned off. Touch and hold the L (left) touch sensor area for about 5 seconds.
  3. When the power of the L earphone turns on and the L indicator starts to flash quickly and repeatedly (or when a voice message saying “Pairing” is heard), release your finger from the button.
  4. Turn on the Bluetooth function of the BLUETOOTH device.
  5. Select “JVC HA-FW1000T” from the device list.
  6. Touch and hold the R (right) touch sensor area for about 3 seconds. Release your finger after the R indicator lights up. The R earphone turns on and gets connected to the L earphone.
  • After connection is established, the R indicator will flash every 5 seconds, and the earphones can now be used for listening to music.

Note

  • If they are not connected, put the earphones back into the charging case, wait till their power goes off and repeat the steps again.
  • If connection (pairing) is not completed within 5 minutes after the indicator starts flashing, the earphone automatically turns itself off.

Reconnect

Connecting to a device with the earphones taken out from the charging case.

Turn on the Bluetooth function on the device to connect, followed by taking both earphones from the charging case. The power of the earphones turns on automatically, and they are automatically reconnected with the last connected device.

  • Be careful not to touch the touch sensor area when taking them out.

Note

  • If reconnection cannot be established, operate the BLUETOOTH device to connect.
  • If connection is not established for more than 5 minutes, the power of the earphones automatically turn off.

Connecting to a device with the earphones are not inside the charging case.

  1. Check that the power of the earphones is off. Power Off
  2. Wear the earphones while the BLUETOOTH setting of the device is set to ON. Touch and hold the L and R touch sensor areas of the earphones simultaneously for about 3 seconds.
  1. The indicator lights up for 1 second and the power turns on.
  2. The indicator flashes twice slowly and the unit automatically tries to establish connection with the last connected device.
  3. After connection is established, the L and R indicators continue to flash every 5 seconds.
  • The earphones reconnect with the device that was last connected and can now be used for listening to music.

Note

  • If reconnection cannot be established, operate the BLUETOOTH device to connect.
  • If you cannot hear sounds from both earphones, it means that the L and R earphones are not connected. In this case, turn off the power of both the L and R earphones, followed by turning on their power again at the same time.
  • Touching and holding the touch sensor area for about 5 seconds switches the indicators to flash quickly. If this occurs, turn off the power of the earphone and repeat the steps from the beginning. Power Off
  • If connection is not established for more than 5 minutes, the power of the earphones automatically turn off.

Using only one earphone

After the BLUETOOTH function of the device to connect is turned on, one earphone can now be used on its own.

  • Take out the earphone that you wish to use from the charging case. The power of the earphones turns on automatically, and they are automatically reconnected with the last connected device.
  • Be careful not to touch the touch sensor area when taking them out.

Note

  • For remote control operation, only the earphone that is in use can be used.
  • To use the earphone taken out of the charging case, wear it in your ear and touch the touch sensor area of the earphone for about 3 seconds to turn on the power.
  • If pairing has not been performed, do so before using. Pairing (Registering a device)
  • To use both earphones, put the earphones back into the charging case, wait till their power goes off and remove them from the case.
  • When using only one earphone, toggling of the noise canceling function and the ambient sound function (Touch & Talk function) cannot be used.

Audio / Phone

After the Bluetooth connection is established, the System can be used for listening to music and hands-free calling.

Wear sensors

The wear sensors detect whether the earphones are worn properly.

  • When they detect that earphones are worn, a tone (melody) will be emitted.
  • When the earphones are removed from your ears, the touch operation is disabled to prevent errors.
  • When the earphones are worn, the indicators on the earphones will turn off.

With the earphones in both ears, tap the L touch sensor area quickly 5 times to toggle on/off the wear sensors.

  • An audio guidance can be heard when toggling on/off the wear sensors.
  • The wear sensors are set to on during factory default.

Note

  • The wear sensors may not work depending on the usage condition.
  • Take care not to cover the wear sensors after removing the earphones from your ears. Otherwise, they may respond and result in errors.
  • When the wear sensors are turned on, the touch sensors will not respond if the earphones are removed from your ears. To turn off the power of the earphones, place them in the charging case or wear them in your ears and touch and hold the L and R touch sensor areas for about 3 seconds. Power Off
  • If the wear sensor area is dirty, it may lead to errors. Wipe the surface regularly with a piece of dry cloth.

Audio operation

Wearing

  • Identify the L and R sides of the earphones and put them on correctly.
  • There is a semicircle raised bump on the L (left) side.
  • Hold the earphones as shown in the diagram and fit them into your ears.
  • Insert the earphones with the logo in the horizontal position. Rotate the earphones and adjust to the most comfortable angle.

Note

  • The medium-size silicone ear pieces are attached when purchased.
  • Choose an appropriate ear piece from the five sizes (S, MS, M, ML and L) to enhance your listening experience and for the best fit.
  • Incorrect ear piece size can result in sound leakage and lack of bass.
  • Check that the ear piece is securely attached as shown in the figure.
  • If the ear piece is not securely attached, it may slipped off when in use and remain in your ear. If the ear piece remains in your ear, be careful not to push it further into your ear.

Operating the remote control

Launch the music player app on the BLUETOOTH device connected, to start playback.

Operate the touch sensor area with the earphones in your ears.

Play/Pause

Tap the touch sensor area on the L earphone once quickly.

Toggling on/off the ambient sound function (Touch & Talk function)

Tap the touch sensor area on the R earphone once quickly.

When the ambient sound function is used, the volume of the music playback will decrease and ambient sounds can be heard more easily with the built-in microphone.

  • When the noise canceling function is turned on, one quick tap on the R touch sensor area switches between the noise canceling function and the ambient sound function.

Volume adjustment

To raise the volume, tap the touch sensor area on the L earphone 3 times quickly.

To lower the volume, tap the touch sensor area on the L earphone twice quickly.

  • To continue raising the volume, tap the touch sensor area on the L earphone twice quickly and continue to hold.
  • To continue lowering the volume, tap the touch sensor area on the L earphone once quickly and continue to hold.

Skip to the next track

During playback, tap the touch sensor area on the R earphone twice quickly.

Skip to the previous track or beginning of the current track

During playback tap the touch sensor area on the R earphone 3 times quickly.

Toggling on/off the noise canceling function

Tap the touch sensor area on the L earphone 4 times quickly.

Using the noise canceling function mainly helps to reduce ambient noises such as noise in a vehicle and noise from air conditioners in a room.

  • You will hear an audio guidance when toggling on/off the function.
  • The noise canceling function is set to on during factory default.

Remote control operation (when using only the L earphone)

If one earphone is placed on the table with the wear sensor facing down while the power is turned on, the system will erroneously detect that both earphones are worn. The remote control operation for using only one earphone may not work then. If you are not using the earphone, put it in the charging case. Wear sensors

Launch the music player app on the BLUETOOTH device connected, to start playback.

Operate the touch sensor area with the earphones in your ears.

Play/Pause

Tap the touch sensor area on the L earphone once quickly.

Volume adjustment

To raise the volume, tap the touch sensor area on the L earphone 3 times quickly.

To lower the volume, tap the touch sensor area on the L earphone twice quickly.

  • To continue raising the volume, tap the touch sensor area on the L earphone twice quickly and continue to hold.
  • To continue lowering the volume, tap the touch sensor area on the L earphone once quickly and continue to hold.

Remote control operation (when using only the R earphone)

If one earphone is placed on the table with the wear sensor facing down while the power is turned on, the system will erroneously detect that both earphones are worn. The remote control operation for using only one earphone may not work then. If you are not using the earphone, put it in the charging case. Wear sensors

Launch the music player app on the BLUETOOTH device connected, to start playback.

Operate the touch sensor area with the earphones in your ears.

Play/Pause

Tap the touch sensor area on the R earphone once quickly.

Volume adjustment

To raise the volume, tap the touch sensor area on the R earphone 3 times quickly.

To lower the volume, tap the touch sensor area on the R earphone twice quickly.

  • To continue raising the volume, tap the touch sensor area on the R earphone twice quickly and continue to hold.
  • To continue lowering the volume, tap the touch sensor area on the R earphone once quickly and continue to hold.

Note

  • The music will return to the original volume when a user quits the ambient sound function. If you have raised the volume while listening to surrounding sounds, take note that the volume will increase when you return to music playback.
  • The ambient sound function draws surrounding sounds from the built-in microphone. Touching the microphone hole allows you to hear a noise. Take note not to touch or cover the microphone hole accidentally when operating the earphone.
  • Toggling of the ambient sound function and the noise canceling function only works when the earphones are connected to the BLUETOOTH device.
  • The noise canceling function is effective for low-pitched sounds such as noise in a vehicle and noise from air conditioners in a room but less effective for relatively high-pitched sounds such as announcements, conversations and bells in vehicles.
  • When the remaining battery power becomes low, the audio guidance will be heard from the earphone.
  • When watching movies with the earphones, a slight time lag may occur in the audio output.
  • We do not guarantee all operations of the BLUETOOTH device.

Using the “K2” function

The “K2” function offers high-quality audio by restoring transmitted compressed sound origins to high-resolution audio.

When the unit is connected to a BLUETOOTH device and the earphones are worn, tapping the touch sensor area on the R earphone 4 times quickly toggles on/off the “K2” function.

  • You will hear an audio guidance when toggling on/off the function.
  • The “K2” function is set to on during factory default.

Note

  • Toggling on/off the “K2” function is not available during music playback. Stop the music playback or close the music playback app and toggle on/off the “K2” function.
  • The “K2” function does not work for aptX Adaptive codec.

Operating the remote control

Identify the L and R sides of the earphones and put them on correctly. Wearing

Operate the touch sensor area with the earphones in your ears.

Answering the call

Tap the touch sensor area on the L earphone once quickly.

Ending the call

Touch the touch sensor area for about 1 second during the call and release your finger when you hear a beep sound.

  • Remote control operation can be performed using either the L or R earphone.

Rejecting a call

Touch the touch sensor area for about 1 second when receiving the call and release your finger once you hear a beep.

  • Remote control operation can be performed using either the L or R earphone.

Muting/Unmuting the Microphone Temporarily During a Call

During a call, tap the touch sensor area on the L earphone once quickly. (Tapping it again quickly returns to the previous setting)

This is a function that mutes the microphone so that the other party cannot hear your voice. However, you can still hear the other party.

  • You will hear an audio guidance when toggling on/off the function.

Toggling on/off the mask mode

During a call, tap the touch sensor area on the R earphone 4 times quickly.

This function allows the listener to hear you clearly even when you are wearing a mask.

  • You will hear an audio guidance when toggling on/off the function.

Switching between the earphones and the smartphone during a call

During a call, tap the touch sensor area on the R earphone 5 times quickly.

Using voice assistant function (Siri etc)

Touch the touch sensor area on the L earphone for about 1 second when not using the phone function, and release your finger once you hear a beep.

Remote control operation (when using only the L earphone)

If one earphone is placed on the table with the wear sensor facing down while the power is turned on, the system will erroneously detect that both earphones are worn. The remote control operation for using only one earphone may not work then. If you are not using the earphone, put it in the charging case. Wear sensors

Check that the L earphone is fitted correctly in the left ear. Wearing

Operate the touch sensor area with the earphones in your ears.

Answering the call

Tap the touch sensor area on the L earphone once quickly.

Ending the call

Touch the touch sensor area of the L earphone for about 1 second during a call. Release your finger when you hear a beep sound.

Rejecting a call

Touch the touch sensor area of the L earphone for about 1 second when receiving a call. Release your finger when you hear a beep sound.

Muting/Unmuting the Microphone Temporarily During a Call

During a call, tap the touch sensor area on the L earphone once quickly. (Tapping it again quickly returns to the previous setting)

This is a function that mutes the microphone so that the other party cannot hear your voice. However, you can still hear the other party.

Toggling on/off the mask mode

During a call, tap the touch sensor area on the L earphone 4 times quickly.

This function allows the listener to hear you clearly even when you are wearing a mask.

Switching between the earphones and the smartphone during a call

During a call, tap the touch sensor area on the L earphone 5 times quickly.

Using voice assistant function (Siri etc)

Touch the touch sensor area on the L earphone for about 1 second when not using the phone function, and release your finger once you hear a beep.

Remote control operation (when using only the R earphone)

If one earphone is placed on the table with the wear sensor facing down while the power is turned on, the system will erroneously detect that both earphones are worn. The remote control operation for using only one earphone may not work then. If you are not using the earphone, put it in the charging case. Wear sensors

Check that the R earphone is fitted correctly in the right ear. Wearing

Operate the touch sensor area with the earphones in your ears.

Answering the call

Tap the touch sensor area on the R earphone once quickly.

Ending the call

Touch the touch sensor area of the R earphone for about 1 second during a call. Release your finger when you hear a beep sound.

Rejecting a call

Touch the touch sensor area of the R earphone for about 1 second when receiving a call. Release your finger when you hear a beep sound.

Muting/Unmuting the Microphone Temporarily During a Call

During a call, tap the touch sensor area on the R earphone once quickly. (Tapping it again quickly returns to the previous setting)

This is a function that mutes the microphone so that the other party cannot hear your voice. However, you can still hear the other party.

Toggling on/off the mask mode

During a call, tap the touch sensor area on the R earphone 4 times quickly.

This function allows the listener to hear you clearly even when you are wearing a mask.

Switching between the earphones and the smartphone during a call

During a call, tap the touch sensor area on the R earphone 5 times quickly.

Using voice assistant function (Siri etc)

When not using the phone, touch the touch sensor area on the R earphone for about 1 second. Release your finger when you hear a beep sound.

Note

  • When using both earphones to make a hands-free call, you can toggle on/off the ambient sound function and the noise canceling function. Audio operation
  • The System cannot guarantee operation of all of the remote control functions.

Power Off

Powering off by placing earphones in the charging case.

After using the earphones, place them back into the charging case. The power of the earphones will turn off and charging will start automatically.

The earphones start charging. Charging

Note

  • If the battery power of the charging case has run out, the power of the earphones will not turn off automatically even when they are placed back into the charging case. When this occurs, charge the charging case. Charging the charging case
  • The touch sensor may respond and the power may turn on when the touch sensor area comes in contact with something. When not in use, put the earphones back into the charging case.

Powering off using the earphones.

Touch and hold the touch sensor area of the L and R earphones for about 3 seconds while the earphones are in your ears.

  • Release your finger after the indicator lights up. The indicator light goes off and the power turns off.

Note: The touch sensor may respond and the power may turn on when the touch sensor area comes in contact with something. When not in use, put the earphones back into the charging case.

Highlight Features

Wood Diaphragm

World’s First for True Wireless Earphones

For the true wireless earphone, the HA-FW1000T is the world’s first to feature a wooden diaphragm. By combining it with a carbon-coated PET diaphragm, we succeeded in providing the outer periphery of the diaphragm with moderate flexibility and the central dome with greater strength.
The result is a beautiful tone that only wood can produce.

In addition, a stainless steel driver case is used for the driver, and the same grade material and technology as wired high-class earphones are used for the magnetic circuit. This helps eliminate sound clutter, achieving high-purity sound quality.

Acoustic Design For High Sound Quality

Despite the narrow capacity of the TWS, the HA-FW1000T has a larger acoustic chamber behind the driver unit to ensure good acoustic performance.

The large 11mm diameter driver unit makes full use of the air inside, and the wood diaphragm produces a high-purity sound, resulting in ample reproduction from low to high frequencies and spatial expression.

Tuned by Sound Professionals from Victor Studio

JVC owns Japan’s leading recording studio where music is actually created, incorporating the field of music production into the product development process as a “standard for product manufacturing.”

For sound quality tuning, professional engineers from Victor Studio are involved. In addition to our own acoustic design technology, JVC infuses the knowledge of professionals and always aims for the best sound quality as recognized by sound professionals.

K2 TECHNOLOGY

Restores compressed sound to High-Res equivalents

Based on the vast amount of original master sound sources owned by Victor Studio, “K2 TECHNOLOGY” is a group of technologies that aim at faithful reproduction of the original source as far as possible by passing through the sound quality check carried out by the studio engineers who are thoroughly versed in audio and musical quality.

Even transmissions with codecs that do not support high-resolution are extended to high-resolution equivalents, bringing them closer to the original sound and enhancing the spatial expressiveness of the sound.

Spiral Dot Pro Earpiece

Unique earpiece designed for high sound quality

The earpiece, which affects the sound quality, has been newly developed for the HA-FW1000T. The Spiral Dot Earpiece is a unique earpiece designed for high sound quality. Dimples on the inner wall diffuse the reflected sound inside the earpiece, which is the cause of sound deterioration, and suppresses the muddiness of the sound.

The new version “Spiral Dot Pro Earpiece ” has evolved even further, modifying the overall form to improve the reproduction of more delicate sounds.

Qualcomm Adaptive Active Noise Cancellation

In addition to Hybrid Active Noise Cancelling with two microphones to absorb noise, the HA-FW1000T also features Qualcomm® Adaptive Active Noise Cancellation. It constantly monitors the sealing level of the earpiece and automatically adjusts the noise cancellation level when the earpiece is misfitted. It maintains the noise cancelling effect that may vary depending on wearing conditions.

Up to 96kHz/24bit High-Resolution Audio Codec Support

Qualcomm aptX Adaptive audio, a high-resolution audio codec supporting up to 96 kHz/24bit*

In addition to SBC, AAC, and Qualcomm aptX audio, the HA-FW1000T is compatible with Qualcomm aptX Adaptive audio for a high-resolution audio codec that supports up to 96kHz/24bit*. It can transmit audio signals with minimal delay while adjusting the transmission bit rate according to radio wave congestion and data volume.

Troubleshooting

Main Unit

SymptomAction
Unable to pairPlace both earphones into the charging case, wait for the indicator light to turn off or on, followed by taking out both earphones again at the same time.When pairing, make sure the BLUETOOTH device is within 1 m of the System.Operate the BLUETOOTH device to connect.Turn on the BLUETOOTH device and enable pairing.Delete the pairing information on the BLUETOOTH device list and perform pairing again.Perform operations after setting the BLUETOOTH function of the connected device to OFF and then to ON again.Perform operations after turning off the connected device and on again.Refer to the steps to establish a connection. Connecting (Power On)Check whether the System is connected to another device. Turn off the BLUETOOTH settings of other devices and enable pairing with the desired device.
The earphones flash and connection cannot be establishedTurn on the BLUETOOTH device, enable its Bluetooth function and select the System from the BLUETOOTH device list.Place both earphones into the charging case, wait for the indicator light to turn off or on, followed by taking out both earphones again at the same time to connect. After taking out the earphones, move the L and R earphones close to each other.
Sound is heard only from the left or right earphonePlace both earphones into the charging case, wait for the indicator light to turn off or on, followed by taking out both earphones again at the same time to connect. After taking out the earphones, move the L and R earphones close to each other.Either the L or R earphone will be the base unit connecting to the BLUETOOTH device and the other earphone. Insert the ear pieces more securely.Reset the setting to factory default and connect again. Restoring the settings to the initial stateCheck whether one of the earphones is connected to another BLUETOOTH device. Turn off the BLUETOOTH settings of other devices and enable pairing with the desired device.
After connecting to the System, the BLUETOOTH device connected does not function immediatelyDepending on the BLUETOOTH device connected, even when the indicator lights up after connecting to the System, the BLUETOOTH device may not function immediately due to the time lag in the connection operation. Wait for a few seconds and try operating again.
No response from the touch sensorRe-charge the system and switch power on.Touch it directly with the ball of your finger. Do not touch with a pen or your fingernail.The touch sensor does not work if the sensor or your finger is wet. Wipe your finger dry with a cloth.The touch sensor does not work with gloves. Remove your glove and operate again.The touch sensor does not work when there is hair on the sensor. Touch the touch sensor area directly.Touch the center (center of the headphone) of the touch sensor.When the wear sensors are turned on, the touch sensors will not respond if the earphones are removed from your ears. Operate the touch sensors when the earphones are fitted in your ears.
No response from the wear sensorsCheck that the power of the earphones is turned on.Check that the wear sensors are turned on. Wear sensorsRemove and wear the earphones properly.If the wear sensor area is dirty, it may lead to errors. Wipe the surface regularly with a piece of dry cloth.
The volume is low or the sound is unpleasantIncrease the volume on the System or the BLUETOOTH device connected.Insert the ear pieces more securely.Change the size of the ear pieces. Audio operation
Unable to skip back to the previous trackTap the touch sensor area of the R earphone 3 times quickly during music playback while the earphones are in your ears. The previous track or beginning of the current track will be played.
Unable to skip to the next trackTap the touch sensor area of the R earphone 2 times quickly during music playback while the earphones are in your ears. The next track will be played.
The earphones fall off the ears easilyChange the size of the ear pieces. Audio operation
The sound is distortedAdjust the volume on the BLUETOOTH device connected so that there is no distortion, and then adjust the volume on the System.Charge the main unit. Charging
Effect of the ambient sound function is weakCheck that the ambient sound function is turned on. Toggling on/off the ambient sound function (Touch & Talk function)When the playback volume of the music is loud, it may be difficult to feel the effect. Lower the playback volume.
The noise canceling function is not very effectiveCheck that the noise canceling function is turned on. Toggling on/off the noise canceling functionThe noise canceling function is less effective depending on the type of noise.
Ring tone is soft and cannot be heardThe ring tone may not be heard from the earphone if the silent mode of the BLUETOOTH device is turned on. Turn off the silent mode of the BLUETOOTH device or adjust the volume of the ring tone.
The sound is choppy and there is noiseUse the connected device in a position or orientation that allows for the most stable communication. The sound tends to be interrupted when the System is covered with the hands.Try reducing the number of apps running on the BLUETOOTH device connected.Charge the main unit. Charging
The System does not work correctlyRe-charge the system and switch power on.
Unable to turn on the powerCharge the charging case first. Charging the charging caseCharge the main unit. Charging
Unable to charge and turn off the power
(earphones)
Remove both earphones from the charging case and place them back in again.Make sure that the earphones are fully inserted into the charging case.Use a cotton swab to remove any dirt from the contacts of the earphones and charging case.Charge the charging case first. Charging the charging case
Unable to charge
(charging case)
Make sure that the USB cable is plugged in all the way.Please charge within the charging temperature range (5 °C (41 °F) to 35 °C (95 °F)).
The earphones are turned on during chargingWhen the charging case runs out of battery, the earphones are turned on. In this case, turn the earphones off manually. Powering off using the earphonesCharge the charging case. Charging the charging case
Unsure what the flashing and lighting up of the indicators indicateRefer to Indicator status list.
Music or voice calls cannot be heardDelete the pairing information on the BLUETOOTH device list. Perform pairing after turning off the connected device and on again (or after rebooting).

If no sound is heard from the earphones or the earphones cannot be connected to your BLUETOOTH device after performing the operations suggested in the Troubleshooting section, restoring the settings of earphones to the initial state may solve the problem. Restoring the settings to the initial state

Switching priority settings during connection

When the audio is cut off or noise occurs, audio quality may improve by switching the connection settings from Prioritize Sound Quality (factory default) to Prioritize Connectivity (SBC or AAC connection).

  1. Remove the earphones from the charging case and turn on the power of the earphones.
  2. Turn off the BLUETOOTH settings of the BLUETOOTH device.
  3. Tap the R touch sensor 4 times while both earphones are connected.
  4. Turn on the BLUETOOTH settings of the BLUETOOTH device and reconnect. Reconnect

Note

  • If there are no problems, use Prioritize Sound Quality.
  • Settings will remain even when the power is turned off.
  • Refer to the instruction manual of the BLUETOOTH device as the connection codec differs according to the BLUETOOTH device.

Restoring the settings to the initial state

If no sound is heard from one side of the earphones or the earphones cannot be connected to your BLUETOOTH device, restoring the settings of earphones to the initial state may solve the problem.

Information of all the paired devices will be deleted (initialized). Perform pairing again from the start.

  • Start by deleting the registration information of this unit from the BLUETOOTH setting on the BLUETOOTH device. Charge the charging case.
  1. Insert the L and R earphones into the charging case.
  • The earphones are charged and the L and R indicators light up.

2. Press and hold the L touch sensor area for about 15 seconds until the L indicator flashes twice.

  • After the indicator has flashed, the earphone is charged and the indicator lights up.
  • If the indicator does not flash, repeat step 2 from the beginning.

3. Press and hold the R touch sensor area for about 15 seconds until the R indicator flashes twice.

  • After the indicator has flashed, the earphone is charged and the indicator lights up.
  • If the indicator does not flash, repeat step 3 from the beginning.

4. Remove the earphones from the charging case and set the L and R earphones side by side.

  • The L and R indicators light up and the power turns on.

5. After a short while, the L indicator starts to flash quickly and repeatedly. The R indicator flashes twice slowly and repeatedly.

  • The settings are restored to the initial state (factory default).
  • When the L indicator flashes quickly, the earphones are now ready for device pairing. Pair the earphones with a device. Pairing (Registering a device)

Note: When the sound only emits from one side of the earphones even when the earphones are connected to the BLUETOOTH device, touch and hold the touch sensor area on both earphones again to turn off the power and repeat the steps from the beginning.

Indicator status list

Earphone status
LRStatusAction
Lights up
Lights upCharging in progress (while inserted in the charging case)
Light goes outLight goes outCharging completed (while inserted in the charging case)
Flashes quicklyFlashes slowly twicePairing standby (when L earphone is the base unit)
Turn on the BLUETOOTH function on the BLUETOOTH device, select this unit from the device list.
If connection cannot be established, delete the pairing information on the BLUETOOTH device and perform pairing again.
Pairing (Registering a device
Flashes slowly twiceFlashes quicklyPairing standby (when R earphone is the base unit)Turn on the BLUETOOTH function on the BLUETOOTH device, select this unit from the device list.
If connection cannot be established, delete the pairing information on the BLUETOOTH device and perform pairing again.
Pairing (Registering a device)
Flashes quicklyPairing standby (when only L earphone is used)Turn on the BLUETOOTH function on the BLUETOOTH device, select this unit from the device list.
If connection cannot be established, delete the pairing information on the BLUETOOTH device and perform pairing again.
Pairing (Registering a device)
Flashes quicklyPairing standby (when only R earphone is used)Turn on the BLUETOOTH function on the BLUETOOTH device, select this unit from the device list.
If connection cannot be established, delete the pairing information on the BLUETOOTH device and perform pairing again.
Pairing (Registering a device)
Flashes every 5 secondsFlashes every 5 secondsL and R earphones are properly connected to the BLUETOOTH device
Flashes slowlyFlashes slowlyL and R earphones pairing in progressThe L and R earphones will be automatically connected. The indicator on the L earphone will flash quickly while waiting for pairing.

List of Audio Guidance

Audio GuidanceStatus
Power OnWhen power is turned on
Power OffWhen power is turned off
PairingWhen connection with a BLUETOOTH device begins
Pairing SuccessfulWhen connection with a BLUETOOTH device is completed
ConnectedWhen a previously connected BLUETOOTH device is reconnected
DisconnectedWhen connection with a BLUETOOTH device is cut off
Sensor OnWhen the wear sensors are turned on
Sensor OffWhen the wear sensors are turned off
Noise CancellingWhen the noise canceling function is turned on
Noise Cancelling OffWhen the noise canceling function is turned off
K2 OnWhen the “K2” function is turned on
K2 OffWhen the “K2” function is turned off
Mic OnWhen the microphone is turned on
Mic OffWhen the microphone is turned off (mute)
MaskWhen mask mode is turned on
On MaskWhen mask mode is turned off
Prioritize Sound QualityWhen Prioritize Sound Quality is selected
Prioritize ConnectivityWhen Prioritize Connectivity is selected
Charge BatteryWhen the remaining battery power becomes low

License

  • The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by JVCKENWOOD Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Qualcomm aptX and Qualcomm TrueWireless are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm and Qualcomm TrueWireless are registered trademarks of Qualcomm Incorporated in the United States and other countries. Qualcomm apt is a registered trademark of Qualcomm Technologies International, Ltd. in the United States and other countries.
  • Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
  • Other company names and product names in this manual are trademarks of the respective companies and registered trademarks in other countries.

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