In this post, we have Master dynamic MG20 Gaming Headphones. Here we will review the Master & Dynamic MG20 Wireless Gaming Headphones User Manual.
Master & Dynamic MG20 Wireless Gaming Headphones User Manual
Master & Dynamic is a New York City-based premium audio company with a deep passion for building technically sophisticated sound tools. Designed to be modern yet timeless, our products utilize only the finest materials and are engineered to last, creating the perfect balance of aesthetics, strength, comfort, and exceptional sound.
NEVER SOUND THE SAME
- Premium Alcantara ® and Coated Canvas Headband
- Lightweight Cast Magnesium Ear Cups
- USB-C Input for Passive Audio & Charging
- Boom Microphone
- Internal Microphones 6. Replaceable Memory Foam
- Lambskin Ear Pads
- Polished Aluminum
- Adjustment Arm
- DIMENSIONS – 173.83mm x 197.32mm x 84.53mm
- WEIGHT – 312g // 322g with Boom Microphone
- BLUETOOTH ® PROFILE -Bluetooth 5.0 technology
- IMPEDANCE – 32 Ohms
- DRIVERS – 50mm Beryllium
- SBC, AAC & Qualcomm ® aptX™ HD for music, aptX™ Low-Latency
Plug the provided USB-C to 3.5mm cable into headphone audio input to engage
passive (wired) audio. Headphones are required to be powered on for audio
PAIRING / CONNECT TO A BLUETOOTH DEVICE
Activate Pairing Mode by powering ON the MG20 and continuing to hold the
button until the ring pulses and the pairing tone is heard. Access the Bluetooth menu on your device and select M&D MG20.
Up to two devices can be connected to the MG20 at one time, including the
Low-Latency Adapter. If two devices other than the Low-Latency Adapter are
connected to the MG20, the MG20 will need to be put back in pairing mode in
order to reconnect to the Low-Latency Adapter.
Plug the adapter into a PC or Playstation and power on the MG20. If no
connection is made:
- Unplug the adapter.
- Put the MG20 into pairing mode.
- Ensure your PC or Playstation is powered ON.
- Plug the adapter back in.
Press and hold button to power ON/OFF. Battery level will be displayed at
startup. To conserve power, the MG20 will enter sleep mode after 10 minutes
of not being worn.
ADJUSTABILITY, FIT + COMFORT
CHANGING / REMOVING EAR PADS
Download the M&D Connect app for the complete Master & Dynamic experience.
Use the M&D Connect app to access:
• Firmware updates
• Custom settings
• EQ Presets
MG20 should be connected to your phone in the Bluetooth menu settings
prior to using the M&D Connect app.
DETACHABLE BOOM MICROPHONE
The boom microphone is the MG20’s primary microphone and provides optimal
talk quality, but can be detatched at any time. When detached, the internal
microphone will automatically be enabled.
To charge, plug in the USB-C connector and connect to a USB-A power supply
(or USB-A port using the included adapter).
The headphones can be used while charging. A solid orange light indicates
charging and a solid green light indicates a full charge when the USB cable is connected.
PAIRING TO 2 DEVICES
- Enter pairing mode and connect to device 1.
- Enter pairing mode again and connect to device 2. Device 1 will disconnect.
- Power OFF Headphones
- Turn headphones on and headphones will automatically connect to device 1
and 2 simultaneously.
- Pause one device and play from the other to swap headphones connection.
MAINTENANCE / CARE
Clean ear pads and headphones with a soft, slightly damp cloth. Do not
soak, submerge, or allow moisture to enter near the drivers or cable jacks.
Replacement ear pads and cables can be purchased at: masterdynamic.com
Do not drop, sit on, or allow the headphones to be exposed to water, moisture, or extreme temperature. It is recommended that you return your headphones to their storage pouch when not in use. To avoid damage, do not store other items in the headphone pouch along with your headphones. CAUTION: Incorrectly rotating or over rotating the ear cups can damage the headphones.
Operate and store this product within the temperature range of -4°F to
113°F (-20°C to 45°C) only. Charge the battery where the temperature is
between 41°F and 104°F (5°C and 40°C) only
- Headphone Pouch
- USB-C to 3.5mm Cable
- USB-C to USB-A Charging Cable
- 3.5mm Audio Splitter to allow for separate analog microphone and headphone connections
- Boom Mic
- Optional Boom Mic Foam Cover to reduce pop sounds and protect the microphone
- Low-Latency Adapter
MAINTENANCE + TROUBLESHOOTING
THE HEADPHONES AND DEVICE WILL NOT PAIR:
- Make sure the headphones are charged. Cycle power switch OFF and ON.
- Turn the Bluetooth OFF, then ON again on the source device.
- Turn Off the Bluetooth feature on any other device that is paired with
- Hold power button down for 5 seconds to enter pairing mode.
- Make sure “M&D MG20” is selected in the Bluetooth device list.
NO AUDIO OR POOR AUDIO QUALITY FROM A CONNECTED BLUETOOTH DEVICE
- Move the device closer to the headphones, as physical objects between the
headphone and the source may obstruct the signal.
- Try another music application or try another track.
- Try a different audio device.
- Disconnect from multipoint and use with only one device at a time.
Power Off the headphones. Hold power button for 5 seconds to enter
pairing mode. Simultaneously hold multi-function button and power button
until LED lights flash red/white. LED light will flash 4x. The headphones will
then be reset
Our ability to hear is amazing. Treat your ears like the precious tools they
are, and they will continue to provide you with exceptional data, as well as a
lifetime of incredible sonic experiences.
In general, do not listen “too loud” or for “too long,” and be attentive to your
own ears. Ringing, discomfort, or sensitivity to high frequencies and treble
may be a signal from your ears that you are pushing them to their limits and
causing irreparable damage.
As a general practice, find what seems to be your preferred listening level
and then adjust the volume down another 10% or more. Surprisingly, your
ears will attune to a slightly lower volume over time, and what seems quiet
at first can be perfect for longer listening periods.
NIHL is a preventable condition caused by both one-time and extended
exposure to excessive decibel (dB) levels. This harm to sensitive inner ear
structures is irreversible and people of all ages can be affected. Damage
can happen in a single event or gradually over time. One-time exposure to
an intense “impulse” sound, such as an explosion, or by continued exposure
to loud sounds over 85 decibels can cause harm. Indicators of NIHL include
hearing loss and tinnitus, a condition of sensing constant ringing, buzzing, or
roaring. The NIDCD (National Institute on Deafness and Other Communication
Disorders) offers this simple rule of thumb: avoid sound exposure that is
“too loud, too close, or too long.” Here are some general references to sound
levels that occur in everyday life: refrigerator humming (45 dB); normal
conversation (60 dB); city traffic (85 dB); motorcycles (95 dB); an MP3 player
at full volume (105 dB); sirens (120 dB); firecrackers (150 dB).
WARRANTY + CUSTOMER SERVICE
Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of two years from the date of original purchase
on our website or from an authorized Master & Dynamic retailer or
reseller. As an exception to this warranty period, batteries are guaranteed
for proper functioning for a period of one year from the date of original
purchase. Defective batteries are covered by Master & Dynamic’s Limited
Warranty but battery wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will at its
discretion either repair the defective product or replace it with a repaired
or refurbished product of identical specifications as the returned product.
This limited warranty is in lieu of all other warranties, expressed or implied,
including, but not limited to, any implied warranty of merchantability or
fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect,
incidental, or consequential damages or expenses that arise from the use of
Master & Dynamic’s Limited Warranty does not cover normal wear and tear
to items such as blown drivers, battery degradation from normal use, cut
cords, bent jacks, torn headbands, loss, or theft. Replaceable parts such
as ear pads and cables will be replaced only in case of malfunctioning due
to material or manufacturing defects, and only once during the warranty
period of your product.
The serial number and proof of purchase are required in order to enact
the warranty for products purchased on our website or from an authorized
retailer or reseller. This policy is also applicable to products received as
If we need to replace your product due to a battery defect, your product
will be new or equivalent to new in performance and reliability. You will void
your warranty if you disassemble your product or expose them to excessive
moisture. If you believe your product is defective within the warranty period,
please contact us at [email protected] Please include your
product’s serial number, proof of purchase, telephone number, and full return
shipping address in your message to us. Conditional to serial number, proof
of purchase, and warranty validity, you will be issued a return authorization
and instructions for return shipment. Please note that the dispatch of
a replacement product will take place after our receipt of the defective
product. For questions regarding your product’s warranty, please contact
Master & Dynamic Support at [email protected]
Qualcomm is a trademark or registered trademark of Qualcomm
Incorporated. aptX is a trademark or registered trademark of Qualcomm
Technologies International, Ltd.
Qualcomm aptX, Qualcomm aptX™ HD,and Qualcomm aptX™ Low-Latency are
products of Qualcomm Technologies, Inc. and/or its subsidiaries.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Master & Dynamic is under
license. Other trademarks and trade names are those of their respective
All registered trademarks are property of their respective owners.
- Download User Manual – Download
- Quick Start Guide – Download
- Product Page – Click Here