Ploy Voyager Focus 2 UC Series Bluetooth Headset User Manual

Ploy Voyager Focus 2 UC Series Bluetooth Headset User Manual : In this guide, we will review the user manual of Poly (formerly know platronics) Voyager Focus 2 Bluetooth Headset.

Ploy Voyager Focus 2 UC Series Bluetooth Headset User Manual

Ploy Voyager Focus 2 UC Series Bluetooth Headset User Manual
Ploy Voyager Focus 2 UC Series Bluetooth Headset User Manual

Overview

Ploy Voyager Focus 2 UC Series Bluetooth Headset Overview
Ploy Voyager Focus 2 UC Series Bluetooth Headset Overview

NOTE **Functionality varies by application. May not function with web-based apps.

Be safe: Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset.

Charge stand (charge stand model only)

Ploy Voyager Focus 2 UC Series Bluetooth Headset Charge stand Overview
Ploy Voyager Focus 2 UC Series Bluetooth Headset Charge stand Overview

NOTE: The charge stand plugs into a computer or wall charger’s USB port.

USB Bluetooth adapter

Ploy Voyager Focus 2 UC Series Bluetooth Headset USB Bluetooth adapter Overview
Ploy Voyager Focus 2 UC Series Bluetooth Headset USB Bluetooth adapter Overview

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to computer audio.

NOTE: Adapter design may vary.

Standard LEDs

USB LEDsWhat they mean
Flashing red and bluePairing
Solid blueHeadset connected
Flashing blueOn a call
Solid redMute active
Flashing purpleStreaming media from computer

LEDs when Microsoft Teams is detected

USB LEDsWhat they mean
Flashing red and bluePairing
Solid purpleMicrosoft Teams connected
Flashing blueOn a call
Solid redMute active
Pulsing purpleMicrosoft Teams notification

NOTE: Requires Microsoft Teams desktop application.

Connect and pair

Connect to PC: Your Bluetooth USB adapter comes pre-paired to your headset.

  1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
  2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
  3. Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

Pair USB adapter again: Typically, your USB adapter is pre-paired to your headset. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your headset.

  1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
  2. Put your headset in pair mode.
  3. Put your Bluetooth USB adapter into pair mode by selecting “Pair” in Poly Lens App. Your adapter flashes red and blue. Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.

Pair to mobile device

  1. To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear “pairing” and the headset LEDs flash red and blue.
  2. Activate Bluetooth on your phone and set it to search for new devices.
  • iPhone Settings > Bluetooth > On*
  • Android Settings > Bluetooth On > Scan for devices*

NOTE: Menus may vary by device.

3. Select “ Poly VFOCUS2 Series.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the base.

Pair mode

Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue.

Fit and charge

Wear on the right or left

  • To position the microphone on the right or left side, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from the corner of your mouth.

NOTE: Your headset senses when you change the microphone boom from one side to the other and syncs the audio specific to each side.

  • Gently flex the headband wider if the fit is uncomfortable on your ears.

Charge

Charge your headset using the micro USB cable or the charge stand (sold separately). The headset LEDs flash when charging. It takes approximately 2 hours to fully charge your headset. The LEDs turn off once charging is complete.

NOTE: The micro USB cable and charge stand (sold separately) plug into a computer or wall charger’s USB port.

Ploy Voyager Focus 2 UC Series Bluetooth Headset Fit and charge
Ploy Voyager Focus 2 UC Series Bluetooth Headset Fit and charge
Ploy Voyager Focus 2 UC Series Bluetooth Headset Fit and charge
Ploy Voyager Focus 2 UC Series Bluetooth Headset Fit and charge

Check headset battery status: With headset inactive, slide and release the Power switch away from the off position. Listen to the voice alert or observe the headset LEDs.

Load software

Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE: Device settings are also available in Plantronics Hub App.

Update firmware

Keep your firmware up-to-date to improve performance and add new features to your Poly device. Update your firmware using your computer with Poly Lens App. Download: at poly.com/ lens.

While updating firmware

  • Do not use your Poly device until the update is complete.
  • Disconnect your Poly device from paired devices such as phones, tablets and computers.
  • Do not start a second update from a second device.
  • Do not stream media.
  • Do not answer or place a call.

The Basics

Ploy Voyager Focus 2 UC Series Bluetooth Headset The Basics
Ploy Voyager Focus 2 UC Series Bluetooth Headset The Basics

Power on/off: Slide the switch to power on or off.

Adjust the volume: Tap the Volume up (+) or down (–) button.

Adjust headset microphone volume (softphone): Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Make/Take/End Call

Answer or end a call: Tap the Call button.

Answer a second call: First, tap the Call button to end current call, then tap the Call button again to answer new call.

Hold a call: To hold an active call, press the headset Call button for 2 seconds. Press the Call button to resume a held call.

Switch between calls (flash): To switch between calls, press the headset Call button for 2 seconds.

NOTE: Available for softphone calls only. Does not work with mobile calls.

Call back last call (smartphone): To dial your last number you dialed, double-tap the Call button.

Answer calls from a second device: It’s easy to answer calls from two devices (including softphone).

When on a call, you hear a ringtone notification of the incoming call from the second paired device.

To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail.

Mute

  • Tap the Mute button.
  • Rotate your microphone boom and click it into the up position
  • Take off your headset (requires active smart sensors). Put on your headset to unmute.

Launch Microsoft Teams (Teams model only): Tap your headset Teams button to quickly open and use the Microsoft Teams desktop app.

  • When not on a call, tap your Teams button to view Microsoft Teams app on your computer.
  • When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.

NOTE: Teams model and Teams desktop application required. Teams mobile application is not supported.

ANC

Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality.

Slide the ANC switch to choose

  • Low: recommended for office.
  • High: recommended for loud environments.

Use sensors

Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App. Below describes default settings.

With active sensorsputting on the headset willtaking off the headset will
Mobile/softphone callanswer the callkeep call in headset
Music/mediaresume music/media (if
playing previous to taking off)*
pause music/media (if
playing)*
Mute (activate in Poly Lens
App )
unmute if on an active callmute if on an active call

NOTE: Functionality varies by application. May not function with web-based apps.

Reset sensors

You may need to reset the sensors if they are not working as expected.

  • With your headset powered on, charge your headset on the charge stand for 10 seconds.
  • Power on your headset while pressing the Mute button for more than 4 seconds until the LEDs flash purple 4 times, being careful to not touch the earcup padding or allow it to come in contact with surfaces.

Disable sensors

You can disable your headset smart sensors 2 ways:

  • Manage sensors in Poly Lens App.
  • Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.

NOTE: Sensors cannot be disabled while streaming audio.

Play or pause audio: Tap the Call button.

Track selection

Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track.

NOTE: Functionality varies by application. May not function with web-based apps.

Fast forward/rewind

Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call
button to rewind.

Voice assistant: Siri, Google Assistant, Cortana Press and hold the Call button for 2 seconds to activate your phone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.

More Features

Select language: You can wirelessly change your headset language using Poly Lens App. Download: poly.com/lens.

Online indicator: Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly Lens App.

Corded mode (audio over USB): If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. Improve audio performance by using density-friendly corded mode.

  • Disconnect your Bluetooth USB adapter from your computer.
  • Connect your headset directly to your computer with the provided 1.5 m USB cable.
  • Power off your headset to use density-friendly corded mode.

NOTE: Your headset battery charges while in corded mode.

Source

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