Poly Blackwire 8225 Corded USB Headset User Manual

This is all about Poly Blackwire 8225 Corded USB Headset User Manual in this user manual guide. Let’s check this.

Poly Blackwire 8225 Corded USB Headset User Manual

Poly Blackwire 8225 Corded USB Headset User Manual
Poly Blackwire 8225 Corded USB Headset User Manual

SPECIFICATIONS

CONNECTS TOPC/Desk phone via USB-A/USB-C
COMPATIBLE WITHWindows or Mac OS
PC AUDIO RECEIVE FREQUENCY RESPONSEDynamic EQ optimized for PC wideband voice telephony up to 7 kHz or for multimedia 20 Hz to 20 kHz
ANC TECHNOLOGYAdvanced Hybrid ANC using four digital microphones with three user selectable options
MICROPHONE AND TECHNOLOGYNoise canceling with Acoustic Fence technology (using two microphones) to Microsoft Teams Open Office- certification levels
MICROPHONE FREQUENCY RESPONSE100 Hz to 10 kHz optimized for PC wideband audio up to 7 kHz
HEARING PROTECTIONSoundGuard DIGITAL: Acoustic limiting for protection against sounds above 118 dBA. G616 anti-startle protection limits the noise level to 102 dBSPL; Time-Weighted Average prevents average daily noise exposure from exceeding 80 or 85 dBA (enabled by Plantronics Hub software)
CALL CONTROLSBW8225: Call answer/end, mute, volume: up and down, ANC: off, mid and high
BW8225-M: Call answer/end (Microsoft Teams button), mute, volume: up and down, ANC: off, mid and high
ONLINE INDICATORTwo LED indicators on speaker housing show online/in a call status
VOICE ALERTSVolume maximum, volume minimum, mute on, mute off, noise canceling off, answering call
APPLICATIONS SUPPORTEDPlantronics Hub desktop version only, available for Windows/Mac. Plantronics Manager Pro suites: Asset Management and Adoption, Call Quality and Analytics, Health and Safety
WEIGHT (WITH CABLE)185 g/0.41lbs
WEIGHT (WITHOUT CABLE)144 g/0.32 lbs
CABLE LENGTH (QD TO HEADSET)630 mm/2.07 ft
CABLE LENGTH (USB TO INLINE MODULE)1490 mm/4.89 ft
CABLE LENGTH (TOTAL USB TO HEADSET)2190 mm/7.19 ft
HEADBAND ADJUSTMENT60 mm/0.20 ft
BOOM ROTATION280°
SPEAKER SIZE32 mm/0.10 ft
INPUT IMPEDANCE32 Ohms
SPEAKER SENSITIVITY DB (*)84**
SPEAKER BANDWIDTH (SPEECH MODE)
SPEAKER BANDWIDTH (SPEECH MODE)
200-6800Hz
SPEAKER BANDWIDTH (MEDIA MODE)20-20000Hz
MAXIMUM ACOUSTIC OUTPUT118dBSPL
MICROPHONE SENSITIVITY-38dBV/Pa
MICROPHONE BOOM LENGTH135 mm/0.44 ft
MICROPHONE BANDWIDTH100-10000Hz

Overview

Standard LEDs and functions

Inline controlLEDsWhat they mean
Call buttonFlashing green
Solid green
Slow flashing green
Incoming call
On a call
Call on hold
Volume up buttonIncreases the listening volume
Volume down buttonDecreases the listening volume
Mute buttonSolid redHeadset muted
Active Noise Canceling

Microsoft Teams LEDs and functions*

Inline controlLEDsWhat they mean
Call buttonSolid purple
Flashing purple x3
Flashing blue
Solid blue
Slow flashing blue
Pulsing purple
Headset connected; Microsoft Teams
connected
Microsoft Teams failed to connect
Incoming call
On a call
Call on hold
Microsoft Teams notification
Volume up buttonIncreases the listening volume
Volume down buttonDecreases the listening volume
Mute buttonSolid redHeadset muted
Active Noise Canceling

NOTE * Requires Microsoft Teams variant and application

Setup and software

Power and setup

Power on your headset by connecting to your computer or mobile device.

  • USB-A/USB-C connector

Load software

Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens.

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new features to your Poly device.

Update your device using your computer with Poly Lens Desktop App. Download at poly.com/lens.

While updating:

  • Do not use your Poly device until the update is complete.
  • Do not start a second update from a second device.
  • Do not stream media.
  • Do not answer or place a call

Fit

Adjust the headband

Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears.

Position the boom

This headset can be worn on the left or right side. Rotate the boom to align with your mouth.

CAUTION To avoid breaking the boom, only rotate it up and over 180°.

Adjust the boom

Gently bend the boom in or out so it is approximately two finger widths from the corner of your mouth.

Basics

Make/take/end calls

Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Poly Lens Desktop App (poly.com/lens) or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application.

Answer or end a callTap the Call button or use your softphone.
Make a callDial using your softphone application.
RedialWhen not on an active call, double-tap the call button to redial the last call.
HoldTo put a call on hold, press and hold the Call button until you hear a beep or voice prompt.

Volume

Listening volumePress the Volume up (+) or Volume down (-) button.
Adjust headset microphone volume (softphone)Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Mute

During a call, briefly press the mute button to mute the microphone on the inline controller. To unmute press the button again.

ANC

Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality.

Slide the ANC switch to choose:

  • Mid: recommended for office
  • High: recommended for loud environments

Online indicator

Your headset LEDs flash red to inform others that you are on a call. Manage settings in Poly Lens Desktop App.

Troubleshooting

I cannot hear caller• Listening volume is too low. Press the volume up button on
the headset. and/or ensure that the volume setting on your computer is set accurately.
•  Your headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.
Callers cannot hear me• Headset is muted. Tap the mute button to unmute the
microphone.
•  Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
•  Your headset is not set as the default Voice device. Use the audio settings in your sound control panel/preferences to change the input device.
The sound in the headset is distorted.
I can hear an echo in the headset.
•  Lower the listen volume on your softphone until the distortion disappears.
• Adjust volume on headset
When I use my headset with a softphone, the headset call control and mute buttons don’t work•  Make sure the softphone you are using is supported by viewing www.plantronics.com/softphonecompatibility.
•  If required to enable headset control (answer/end and mute) functionality, ensure you have Poly Lens Desktop App installed. See Load software.
•  Your mobile device may not support call control functionality. Check with device manufacturer.
The other headset I was using to listen to music does not work any more• Your headset will set itself as the default audio device in Windows. Use the audio settings in your sound control panel/ preferences to change the audio device.
My phone is not finding my headset during a call or while listening to music•  When on a call or listening to music, make sure that audio is routing to the desired headset by going to your settings and ensuring it is defaulted.

BENEFITS

  • Block disruptions from close talkers and environmental noise with the flexible, noise-canceling microphone enhanced with Acoustic Fence technology.
  • Optimize audio comfort and quality with advanced hybrid active noise canceling (ANC) by choosing between three settings.
  • Prevent interruptions by coworkers with the on-call indicator that lets others know when you’re on a call.
  • Audio is always exceptional for both calls and media with enhanced bass response .

BLACKWIRE 8225

Is your open office affecting productivity? Help teams keep noise out and focus—with the Poly Blackwire 8225 premium headset. Conversations stay clear and private with the flexible, noise-canceling microphone enhanced with Acoustic Fence technology. And users have less distractions with the built in on-call indicator. Users can customize their experience by adjusting the hybrid active noise canceling (ANC) to suit their environment. So sound quality for calls and stereo music is premium. And the fit is, too—lightweight and comfortable, designed for wearing all day.

  • Flexible, noise-canceling microphone with Acoustic Fence technology.
  • Advanced hybrid active noise canceling (ANC) with three settings to optimize.
  • Lightweight design (.41 lbs/186 g).
  • Fully adjustable headset with 180º pivoting speakers.
  • Choose the variant for your device, USB-A or USB-C.
  • Microsoft Teams version with dedicated Teams button for instant access.

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