Shokz Opencomm C102 Headphones User Manual

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Shokz Opencomm C102 Headphones User Manual

Shokz Opencomm C102 Headphones User Manual
Shokz Opencomm C102 Headphones User Manual

Headset Controls

Shokz Opencomm C102 Headphones, Headset Controls
Shokz Opencomm C102 Headphones, Headset Controls

ON/OFF

  • Turn on the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes blue.
  • Turn off the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes red.

Pairing

  1. Start with OpenComm turned off.
  2. Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
  3. Open your device’s Bluetooth settings and select “OpenComm by Shokz.” Audrey will say “connected.”

NFC Pairing

Operate controls with headset powered off.

  1. 1.Power on your headset (press and hold Power/Volume+ until LED Indicator flashes blue).
  2. Unlock your phone and turn on NFC pairing (Refer to your phone’s user guide if needed).
  3. Position the headset’s NFC logo near the NFC detection area of your phone until the device shows pairing is completed. The headset’s LED Indicator will flash blue once when pairing is successful.

How to Wear

Pick up the headset, bring them behind the back of the base of your neck, position the earhooks on your ears.

*Position the noise-canceling microphone close to your mouth.

*Wearing your headset the wrong way could cause discomfort. The transducers should rest in front of your ears.

Volume

Operate volume controls while audio is playing.

How to change volume: While your audio is playing, adjust headset volume by pushing either the Volume + or Volume ‒ buttons.

*A “beep” will sound when the volume is at its max.

Mute the Microphone

During a call

  • To Turn Mute On: Press and hold the Volume + and Volume – buttons while on a call until Audrey says “Mute on”.
  • To Turn Mute Off: Press and hold the Volume + and Volume – buttons while the microphone is muted until Audrey says “Mute off”.

Multifunction Button

Play musicClick once
Pause musicClick once
Next songDouble-click while music is playing
Previous songTriple-click while music is playing
Switch languageDouble-click while pairing
Answer callClick once
End callClick once during a call
Answer call waiting and end current callPress and hold for 2 seconds when receiving a second call
Ignore a callPress and hold for 2 seconds during an incoming call
Activate voice assistantPress and hold for 2 seconds when device is on standby
Redial last numberDouble-click on standby

*Only applicable for phone calls, not online calls.

Check Battery Status

Operate controls while audio is not playing.

How to check battery status: Click the Volume + or Volume – button while music is paused, Audrey will tell you the battery status.

“Battery high/Battery medium/Battery low/Charge me”

EQ Modes

Standard Mode: Standard listening mode with your ears open.

Earplug Mode: Use earplugs with headset in noisy environments where it is safe to block out ambient noise, such as on a train or in a factory plant.

Switching EQ Modes

Operate controls while music is playing.

How to switch EQ mode: Press and hold both buttons (Power/Volume + Button and Volume – Button) while music is playing until you hear a beep.

*Audrey will say: “EQ changed”

Multipoint Pairing

Pair Two Devices

  1. Switch between two devices
  2. seamlessly with multipoint pairing

Multipoint Pairing

Operate controls with headset powered off.

  1. Start with your headset powered off.
  2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
  3. Press and hold the multifunction button and Volume + button until Audrey says “multipoint enabled.”
  4. Open first device’s Bluetooth menu and select “OpenComm by Shokz.”Audrey will say “connected”.
  5. Turn your headset off.
  6. Re-enter pairing mode by pressing and holding Volume + until Audrey says “pairing”and the LED indicator flashes red and blue alternately.
  7. Open second device’s Bluetooth menu and select “OpenComm by Shokz.”Audrey will say “connected.”
  8. Turn your headset off.
  9. Turn your headset on. Your headset is now connected to both devices.

Turn Multipoint Pairing Off

Operate controls with headset powered off.

  1. Start with your headset powered off.
  2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
  3. Press and hold the multifunction button and Volume – button until Audrey will say “multipoint disabled.”

Restore Factory Settings

Operate controls with headset powered off.

  1. Start with your headset powered off.
  2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
  3. Press and hold the multifunction button, Volume ‒ button and Volume + button until hear two beeps and feel the vibration.
  4. Turn your headset off. OpenComm is now reset and can be re-paired to your device.

Changing Languages

Your headphones have four built-in languages:

Follow the instruction when headset powered off.

  1. Start with your headset powered off.
  2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
  3. Double-press the multifunction button. Languages have been switched when you hear the corresponding language.
Shokz Opencomm C102 Headphones Changing Languages
Shokz Opencomm C102 Headphones Changing Languages

Charging Tips

The headset will automatically shut down when charging.

  1. When the headset is at low battery, there will be a “charge me” prompt and the red light will flash intermittently. Use the corresponding magnetic charging cable for charging.
  2. The LED indicator will turn red during the charging process and the headset will automatically turn off. The LED indicator will turn from red to blue when charging is complete.
Shokz Opencomm C102 Headphones Charging Tips
Shokz Opencomm C102 Headphones Charging Tips

Moisture Detection Alert

How it Works: These headset can detect liquid such as water, sweat, or rain. If the headset this plugged into the charger while wet, the LED indicator will flash red and blue. The headset will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.

Storage and Maintenance

  • Store the headset in a cool, dry place. The working temperature should be 0~45°C(32~113°F). Working in a cold/hot environment, a highly humid area, or an extremely low air pressure may reduce the battery life.
  • Keep the product away from heat sources, direct sunlight, combustible gas or other liquids.
  • Keeping the charging port dry before connecting to the charger will reduce the risk of damage.
  • This headset is water-resistant, but is not waterproof. Please do not submerse the headset in water.
  • Clean the headset with a soft dry cloth.
  • Do not charge right after exercising, in case there’s sweat inside the charging port, which could lead to circuit burning while charging.
  • After storage for a long period, please charge the headset before using again.

Note: Design and specification are subject to change without notice. For the most up-to-date product information, please visit https://shokz.com.

Warning: To avoid the risk of explosion, fire, or leakage from toxic chemicals,
please do not disassemble the product or replace, deform, or mutilate the battery.

Warranty

Your headset are covered by a warranty.

Visit our website at https://shokz.com/pages/warranty-landing for details of the limited warranty.

*Failure to register will not affect your limited warranty rights.

Troubleshooting

If you have any trouble or problems,please visit https://shokz.com/pages/faq
for more support.

FAQ

CAN OTHERS HEAR YOUR MUSIC AND CALLS?

No, OpenComm sends vibrations to your inner ear through bone conduction technology. While it’s an alternative to traditional air conduction technology, leaving your eardrums open to your surroundings, it still provides a private listening experience.

IS OPENCOMM WATERPROOF?

OpenComm has an IP55 waterproof rating meaning that it is water-resistant but not waterproof.

DOES OPENCOMM COME IN MULTIPLE SIZES?

OpenComm is one-size-fits-all.

WHAT IS OPENCOMM’S BLUETOOTH VERSION?

OpenComm has Bluetooth v5.1.

IS OPENCOMM COMPATIBLE WITH IPHONE AND ANDROID?

Yes, OpenComm is compatible with iPhone and Android phones.

IS OPENCOMM COMPATIBLE WITH PC AND MAC?

Yes, OpenComm is compatible with PC and Mac computers that have Bluetooth capabilities.

IS IT COMPATIBLE WITH ZOOM, SKYPE AND MICROSOFT TEAMS?

Yes, OpenComm is compatible with Zoom, Skype and Microsoft Teams.

IS IT COMPATIBLE WITH GAMING SYSTEMS?

We do not recommend OpenComm for gaming.

CAN THE BOOM MICROPHONE BE DETACHED?

The boom microphone can swivel up and down but cannot be detached.

DOES OPENCOMM COME WITH A WARRANTY?

Yes, OpenComm comes with a two-year warranty that covers manufacturer defects. The warranty does not cover misuse of the product, loss or theft.

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