If you are searching for V-MODA Hexamove Pro True Wireless Earbuds User Manual then you are at the right place.
V-MODA Hexamove Pro True Wireless Earbuds User Manual
ABOUT THE HEADPHONES
Welcome to V-MODA, the ultimate referral point for the music lover’s lifestyle.
We sincerely hope you enjoy our headphones, the perfect blend of timeless style,
modern ergonomics, and state-of-the-art technology.
We sincerely hope you enjoy our headphones, the perfect blend of timeless style,
modern ergonomics, and state-of-the-art technology.
With up to 6 hours of playback on a single charge and a carry case which doubles as a charging station holding 18 extra hours of battery, Hexamove Pro are the pocket-sized upgrade to your everyday life.
Everyone is different, and that’s why Hexamove Pro comes with a completely
customizable fit. With years of R&D going into their ergonomic design, Hexamove Pro ensure the most comfortable and secure fit possible with a combination of sport fins, ear hooks and BLISS (Bass Level Isolating Soft Silicone) fittings in 3 different sizes. Choose the combination that’s right for you and your daily routine for music that moves you and design that stays put.
Express yourself with Hexamove interchangeable shields. Change your look to suit your mood in no time at all with the slide-and-lock-shields: with each pair of Hexamove Pro coming with two three sets of shields, personalize one of your most personal electronics with color combinations that reflect your own unique style.
Download the V-MODA app to fully customize your audio experience. Personalize your sound signature using the EQ tool: select the EQ preset perfect for whatever you’re listening to, or take matters into your own hands by customizing each level to your liking.
PACKAGE CONTENTS
- Hexamove Pro True Wireless Earbuds.
- Charging Case.
- 1 Set of Rings.
- 1 Set of Ear Hooks.
- 3 Sets of BLISS Fittings (S, M, L).
- 2 Sets of Slide-and-lock Shields.
- USB-C Charging Cable.
- Neck Strap.
- Stabilizer.
WEARING YOUR EARBUDS
- Slide your chosen BLISS fittings onto earbuds.
- Very important: Insert earbuds into corresponding ear. “L” in left ear, “R” in right ear.
- Verify the earbud is inserted all the way into your ear, creating a snug fit (similar to an earplug) to ensure the highest sound quality and comfort.
- If the earbud does not feel 100% comfortable and inserted into your ear, try swapping the fittings with one of the other two sizes, or add sport fins and/or ear hooks to your preference.
- For added peace of mind, attach neck strap using Twist Lock technology.
INSTALLING ACCESSORIES
- Wrap the correct accessory around corresponding earbud (L and R). Align the insert on the accessory with the hole on the earbud.
- Insert earbud in corresponding ear (L and R).
- Adjust the accessory to fit.
STORING YOUR EARBUDS
- Store earbuds in the charging case to prevent damage when you are not using or transporting them.
- The earbuds automatically charge when in the charging case so you always have the full battery life to work with.
- Hexamove Pro can be stored in the charging case even with the ear hooks and/or sport fins attached.
A. Place the L-side earbud in the charging case.
B. Place the R-side earbud in the charging case. This order will ensure that your earbuds and the accessories are best protected while in the case.
DEVICE LAYOUT
- Touch-Gyro Sensors
- Sport Fins
- BLISS Fittings
- Neck Strap Attachment Input
- Shields
- Microphone
GETTING STARTED
- Download the V-MODA app and open it on your device.
- Remove Hexamove Pro from their case to automatically turn the earbuds on;if they have not been paired with an active device previously, they will automatically enter pairing mode.
- The earbuds will appear in the Bluetooth settings of your device as V-MODA HEXM PRO.
- Select V-MODA HEXM PRO to complete pairing.
Get the V-MODA app on Google Play or the App Store. It is recommended to charge the battery before using your headphones for the first time.
STEP BY STEP GUIDE
1. ON/OFF
a. To turn earbuds on, remove them from their case.
b. To turn earbuds off, place them in their case.
2. AUTO-POWER OFF
a. After 10 minutes of inactivity, Hexamove Pro will automatically power off.
b. To turn earbuds on after auto-powering off, tap either earbud to reactivate them.
3. FIRST WIRELESS PAIRING
a. Remove Hexamove Pro from their case to automatically turn the earbuds on; if
they have not been paired with an active device previously, they will automatically
enter pairing mode.
b. When “V-MODA HEXM PRO” appears in the “new Bluetooth devices” section on
your phone, select it to begin pairing.
4. CONNECTING A NEW DEVICE
a. Deactivate Bluetooth on any previously paired device.
b. Remove Hexamove Pro from their case to automatically turn the earbuds on; if
they have not been paired with an active device previously, they will automatically
enter pairing mode.
c. When “V-MODA HEXM PRO” appears in the “new Bluetooth devices” section on
your phone, select it to begin pairing.
5. CONTROLS: RIGHT TOUCH-GYRO SENSOR
- Play and pause audio / Accept or end a call: Tap once
- Skip to beginning of next track: Tap twice
- Go to the beginning of previous track: Tap three times
6. CONTROLS: LEFT TOUCH-GYRO SENSOR
- Play and pause audio / Accept or end a call: Tap once
- Summon or dismiss voice assistant: Tap three times
7. CHARGING THE EARBUDS
Insert the earbuds into the charging case to charge.
- Low battery and now charging: Slow blinking red LED
- Charging complete: Solid green LED
8. EARBUD BATTERY ALERTS
| Battery Remaining | Alert |
| 30 minutes | 1st Low Battery Warning Sound |
| 10 minutes | 2nd Low Battery Warning Sound |
| 5 minutes | 3rd Low Battery Warning Sound |
| 1 minutes | Final Low Battery Warning Sound |
9. CHARGING CASE LED INDICATORS
| LED indicator | with earbuds in charging case | without earbuds in charging case |
| Blinking red | Earbuds have low battery | Case has low battery |
| Fading green | Earbuds are now charging | Case is now charging |
| Solid green | Earbuds are fully charged | Case is fully charged |
10. CHARGING THE CHARGING CASE
a. Connect the USB-C charging cable to the charging case input.
b. Ensure that the USB-C cable is connected to a power source to enable charging.
| Low battery (0-35%) | 1 green LED out of 3 |
| Battery at 36-65% | 2 green LED out of 3 |
| 66% to full | Full 3 green LED |
c. When charging, the 3 LED lights will flash slowly.
d. When the charging case is fully charged, all 3 green LEDs will illuminate.
Whenever possible, use the included USB-C charging cable to charge your earbuds. If you are having trouble charging your earbuds, please contact customer service at [email protected]
11. CHANGING SHIELDS
a. To remove shield, press the shield down toward the earbud and slide it downward, away from the earbud.
b. To insert shield, align the clip on the bottom of the shield with its input on the earbud.
c. Lightly push the shield upward and toward the input to slide and lock the shield into place.
12. CONNECT A REPLACEMENT EARBUD IN NEW PAIR
The earbud will automatically detect the closest earbud and pair it when a pair
is removed from charging case.
13. CLEAR PAIRED DEVICE HISTORY / RESET HEXAMOVE PRO
a. Insert the earbuds in the charging case.
b. Close the case and press and hold the button on the bottom of the case for 5
seconds.
c. When the charging case LED flashes green, remove Hexamove Pro from their
case and hold them together for 3-5 seconds.
d. When you hear the pairing sound, Hexamove Pro has been reset and is ready
to go.
SWEAT AND WEATHER RESISTANCE
Hexamove Pro is rated IPX4. This means they are sweat and weather resistant.
They are not meant to be submerged under water.
NOTES
- To prevent rusting, regularly clean the charging pins on the earbuds with a dry, soft cotton swab or equivalent.
- IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.
CARE AND MAINTENANCE
The headphones and charging case may require periodic cleaning.
| COMPONENT | CLEANING PROCEDURE |
| BLISS Fittings | Remove the tips from the earbuds and wash them with a mild detergent and water. Note: Make sure you thoroughly rinse and dry the tips before re-attaching them to the earbuds. |
| Earbud nozzles | Clean only with a soft, dry cotton swab or equivalent. Note: Never insert any cleaning tool into the nozzle. |
| Charging pins (on earbuds and case) | To prevent rusting, regularly clean with a soft, dry cotton swab or equivalent. |
| Charging case | Clean only with a soft, dry cotton swab or equivalent. |
TROUBLESHOOTING
If you are experiencing trouble with your headphones, please refer to the
troubleshooting guidelines below. If the problem persists, please contact
the V-MODA Support Team at www.v-moda.com/support or +1 888.866.3252
1. CANNOT PAIR WITH A BLUETOOTH DEVICE
| CAUSE | SUGGESTIONS |
| The earbuds are not turned on | Remove earbuds from case and/or tap the earbuds to activate. Earbuds’ power does not turn on when stored in charging case |
| The earbuds are not in pairing mode | Remove earbuds from case and ensure they are not already connected to an active Bluetooth device |
| The device’s Bluetooth is not enabled | Enable Bluetooth connection on the device |
| The earbuds paired devices history is full | Perform the “Reset paired device history” procedure |
| Other | Turn headphones off and on again Try to pair with another device to make sure that both the earbuds and your Bluetooth device are working properly |
2. NO AUDIO OR LOW QUALITY AUDIO FROM AUDIO SOURCE
| CAUSE | SUGGESTIONS |
| The earbuds are not turned on | Remove earbuds from case and/or tap the earbuds to activate. Earbuds’ power does not turn on when stored in charging case |
| The battery level is extremely low | Charge the earbuds |
| The audio source is not playing any track | Make sure the audio source is playing |
| The volume on the device is muted or turned down | Make sure the volume on the device is not muted or turned down |
| The audio device or the file you are listening to has problems | Check that neither the audio device nor the audio file you are listening to have any issues |
| EQ settings in the V-MODA app are not set properly | Go the V-MODA app and set your EQ preference in the Sound settings menu |
| Other | Reboot the source / device Turn earbuds off and on again Reset paired devices history of the earbuds Try streaming from another device or select another track Move the device closer to the earbuds |
3. AUDIO AND VIDEO DO NOT MATCH
| CAUSE | SUGGESTIONS |
| Technological limitation on the device or the selected file | Try streaming from another device or select another track / file |
4. NO AUDIO OR UNEVEN SOUND FROM ONE EARBUD
| CAUSE | SUGGESTIONS |
| Faulty Bluetooth connection | Check the Bluetooth connection on chosen device |
| One earbud is not charged | Charge the earbuds |
5. EARBUDS WILL NOT CHARGE
| CAUSE | SUGGESTIONS |
| The charging cable is not functioning properly | Make sure the charging cable is functioning properly or try a different one |
| The charging source is not functioning properly | Make sure the charging source is functioning properly or try a different one |
| The USB plugs are not firmly connected in their sockets | Make sure both USB plugs are firmly connected in their sockets |
| The computer you are using to charge is not turned on | Turn your computer on and make sure your computer’s USB port is activated |
6. EARBUDS ARE NOT RESPONDING
| CAUSE | SUGGESTIONS |
| A software error has occurred | Perform a hardware reset |
Source
- www.v-moda.com
- Download User Manual – Download
- Product Page – Click Here
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