Why are my Jabra Earbuds not Charging in Case? 5 Fixes Explained

Jabra is one of the popular brands for its audio products such as wireless headphones, earbuds, and office headsets. If we are right this time, you bought the Jabra brand earbuds and you may face such issues as Jabra Earbuds not charging in case.

It is one of the common issues that you face whether you choose to buy Sennheiser, sony, JBL, or any brand. For your convenience and to fix Jabrad earbuds not charging problem, we have come up with a detailed guide on this.

We have proven ways to fix these types of issues from basic troubleshooting like inspecting hardware to advance troubleshooting like resetting the Jabrad earbuds.

How to fix Jabra Earbuds not charging in case?

If you have Jabra Earbuds be it Jabra Elite or Jabra Evolve earbuds and you are facing not charging earbuds in case issue then you may follow the given below fixes.

How to fix Jabra Earbuds not Charging in Case
How to fix Jabra Earbuds not Charging in Case

1. Inspect the Charging Components

You should look at the charging components before charging your earbuds. The charging cable, charging adapter and charging case which you can inspect for checking whether the charging case is taking charging properly or not.

If there is any fault found with the charging components then you need to replace the faulty components with new ones so that the charging is flowing properly to the charging case and to the earbuds.

2. Clean the Metal Charging Point

Jabra Earbuds be it Jabra Elite or Jabra Evolve have charging pins that you have to check regularly for dust-free pins.

If there is any dust or an extra layer of anything on the charging pins then you need to clean that dust with the help of tissue paper or a soft cloth.

After cleaning, this troubleshooting may work for you.

3. How to Reset Jabra Charging Case

As you all know the earbuds are taking power from the charging case. In order to fix the Jabra Charging case, you need to reset the Jabra charging case. The process of step by step for resetting the charging case has been given below.

If the LED light on the charging flash while connecting the charging case to the power source, you can try resetting

Step 1: Open the Jabra charging case.

Step 2: Connect the charging case to a power source using the supplied USB cable. The firmware for the charging case will be restarted.

Note: It doesn’t matter whether the earbuds are in the charging case or not while resetting the process for the charging case.

If any problem with the charging case configuration has occurred then the problem has been resolved after resetting the charging case.

Check the source for more detail on Jabra’s official website.

4. Reset the Jabra Earbuds

The reset process is different for various models of Jabra earbuds. According to various models of Jabra earbuds, the reset process has mentioned below,

How to reset Jabra Elite 65t or 75t?

Step 1: Take out the right earbuds.

Step 2: Hold the Multi-Function button for 10 seconds until the LED flashes purple.

Now your Jabra Elite 65t, 75t have been reset.

Resetting the earbuds clears the list of paired devices and resets all settings. Now you have to re-pair the earbuds to your smartphone to check earbuds working or not.

How to reset Jabra Elite 85t, Elite2, Elite3, Elite4 Active, and Elite7 Pro?

Step 1: Place both earbuds in the charging case.

Step 2: Press and hold for 10 seconds the left and right buttons on the earbuds simultaneously until the LEDs on the earbuds flash purple.

Step 3: Close the lid of the charging case for 5 seconds to complete the reset.

Resetting the earbuds clears the list of paired devices and resets all settings. Now you have to re-pair the earbuds to your smartphone to check earbuds working or not.

5. Update Firmware

This is related to software updates which you can do by using using the Jabra Sound+ app. (Android or iPhone)

Step 1: After connecting the Jabra Earbuds to your smartphone and setting up your earbuds in the Jabra Sound+ app, click on the setting icon in the upper right corner side.

Step 2: Go to Headset firmware.

Step 3: If there is an update, you can update from here.

This is how you can update firmware for your Jabra Earbuds. Updating firmware may help you to fix earbuds not charging in case.

Why are my Jabra Earbuds in case still not charging?

If your Jabra earbuds in the case are still not charging then there are some internal faults with the earbuds that you can inspect at home. So you need to contact the support team of Jabra Officials.

Check out 5 Surprisingly Best TWS Wireless Earbuds under $100

Wrapping Up

This was the detailed guide on how you can Jabra Earbuds not charging in case problem by implementing the above ways of fixing it. These all ways of fixing which have been explained above applied to all models of Jabra earbuds be it Jabra Elite or Jabra Evolve series.

If you like this explained guide then comment below on the way how you fix your Jabra Earbuds.

We have also covered the guide How to Fix Jabra Elite 65t Right or Left Earbud not Working in the previous guide.

Leave a Comment