I have been using this Jabra Elite 65t for 6 months. It was all working well but suddenly Jabra Elite 65t case not charging issue happened. I was worried about why this happened.
Then I contacted the official support by Jabra and read the user manual then I found many ways to fix this not charging issue.
The same ways which I used to fix the not charging issue have been mentioned below in this detailed guide post.
Why is my Jabra Elite 65t case not charging?
There are many reasons behind the case not charging problem. The possible reasons have been given below.
- Wall Adapter Fault
- Charging Cable Damage
- Charging Port of a case fault
- Use the same configuration Wall Adapter as mentioned in the manual
- Dust in the charging port
How to Fix Jabra Elite 65t Case not Charging Problem?
If your Jabra Elite 65t case not charging then try to follow the given ways to fix the problem. By following the given below steps, you can fix your problem.
1. Check Wall Adapter
You should check your wall adapter whether is faulty or not. If there is something that you notice is damaged or faulty then you can understand that there is a problem with the wall adapter.
You can also try using another working wall adapter and if this wall adapter is working then you can understand that your wall adapter is not working properly.
One more thing is that you should use the same configuration Wall Adapter as mentioned in the manual.
This is how you can do the testing of your wall adaptor.
2. Check the Charging Cable
First of all, you have to use the original or specified charging cable for the charging case. But if you are using another charging cable then you must inspect and make sure that the charging cable is working fine.
If it is not working properly then you need to replace it with a working cable.
3. Clean the Charging Port
This is a very common problem that you will definitely face if we do not clean the charging port.
It is very often that no one takes care of cleaning the charging port. So if your Jabra Elite 65t case not charging issue happens then you can try cleaning the charging port of the case and wall adaptor.
It may fix your problem.
4. Firmware Update
Jabra Elite 65t has Jabra sound+ App support which can be used to customize sound balancing to your liking and all.
In the Jabra Sound+ app, there is an option for Firmware Update which you should check regularly for any updates out there. If there is any update, you have to update the firmware to get the Jabra Elite 65t worked properly.
5. Reset Jabra Elite 65t
If nothing work then try resetting Jabra Elite 65t.
How to reset Jabra Elite 65t-
- You have to hold the Multi-function button for 10 seconds until the LED flashes purple.
- The factory will reset the pairing list and settings.
- Now, you need to re-pair to your smartphone as you did for the first time.
If your Jabra Elite 65t case is still not charging then what to do?
If the Jabra Elite 65t case is still not charging then you may need to replace your charging case with a new case.
You can also contact Jabra’s official contact to get help from their side.
This was all about how you can fix Jabra Elite 65t case not charging problem. This is the same one that you can follow for fixing the other earbuds charging case but the other earbuds may have a different process to reset but you will able to know the reset by their user manual guide.
Let us know in the comment section below if this helps you. Read more on Raycon e25 Right or Left Earbud not Working.
If you have JLab Jbuds Air then you may need to read it JLab JBuds Air Left Earbud not Working & How to fix it.