Fitbit Versa 4 stopped working? 4 easy steps to fix

Has your Fitbit Versa 4 stopped working recently? Although FitBit is a well-liked brand, it occasionally happens to unrelated individuals. However, this is never a cause for concern, as you may try the techniques listed below to make your Fitbit more functional.

People all over the world use the Fitbit Versa 4 as a fitness tracker to monitor their level of fitness and health-related issues. However, Fitbit could occasionally fail to switch on properly, which can be really unpleasant, especially if you’re about to go to the gym. What can you do if your Fitbit isn’t working correctly?

Fitbit Versa 4 stopped working
Fitbit Versa 4 stopped working

Why is my Fitbit Versa 4 not turning on?

Numerous factors could be the cause of your Fitbit Versa 4’s inability to turn on. These explanations range from having a broken charger to having a more serious problem that demands a factory reset.

How to fix Fitbit Versa 4 that won’t work?

If your Fitbit Versa 4 won’t turn on, try the following solutions: restart the device, check that your charger is functioning (and replace it if not), clean the charging ports with compressed air, or, as a last resort, conduct a factory reset.

Using these troubleshooting techniques, you should be able to get your Fitbit up and running again. Let’s look at each option to ensure you’re getting it right.

Restart your Fitbit Versa 4

Like a minicomputer, the Fitbit Versa 4 occasionally experiences issues that can impair its functionality. These flaws can prevent the device from turning on or possibly from functioning correctly at all.

Turning your Versa 4 on and off is one of the simplest fixes to try when it won’t turn on. The mini-computer will be reset as a result, and it might start functioning once more.

The instructions to restart your device are as follows:

  • Press and hold the bottom and back buttons.
  • Turn the button off as you see the Fitbit logo
  • Try the procedure once more if this doesn’t work.

Although not a sure shot that it will cure your problem it is an effective way to some software issues.

Try another charger

The Versa 4 is a portable electronic device that requires power to operate. It might have damage to the charging cord if it doesn’t switch on after being plugged in for a long period.

This damage may be externally apparent or a hidden interior problem. Change to a new charger as soon as possible to resolve this. If you discover that your Fitbit can be charged normally with the backup charger, you might need to acquire a new charger altogether.

When you’re finished, but it’s still broken, go to the next stage.

Clean the charging ports

The Fitbit Versa 4’s charging ports should be clean, and that is the most crucial thing to remember. The least invasive method to clean the ports without harming the device is compressed air

For another option, you can use a Q-Tip to gently clear out the debris. The Q-Tip must not be moist, since this could result in additional harm to the appliance.

Reset FitBit to factory settings

Your Fitbit Versa 4 may need to be reset to factory settings if you’ve tried all of the troubleshooting methods mentioned above and it still won’t turn on. Remember that you can lose a significant amount of your data in the process.

Sadly, there will be no way to restore your saved data because you won’t be able to back up your data because the device won’t function properly. A factory reset will erase everything that hasn’t been previously synced to your Fitbit account.

Restoring your Versa 4 back to working order is the ultimate objective, so this is not the worst-case situation. You would probably want to have your gadget running again whether or not your data is erased.

To restore your Fitbit to factory settings, follow these steps:

  • Press and hold the device’s three buttons on both sides for twelve seconds.
  • Release only the right bottom button once you see the Fitbit logo on the screen.
  • Holding the left and top right buttons together will cause the device to vibrate, showing the begging of the reset process.

Remember that your device will reboot normally and not restore to factory settings if you don’t release the right bottom button at the precise moment. You will have to repeat the procedure if this occurs.

You might be interested in Fitbit Warranty Module


The truth is that there’s nothing to worry about when it comes to problems with your Fitbit Versa 4. You can try a variety of troubleshooting techniques to see if you can restore the device’s functionality.

A factory reset will usually work when all else fails, even though you might have to start your journey again from scratch.

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